Privacy Policy

This Privacy Policy explains how QUINCE GROUP CAPITAL LLC (“Cool Sudz Car Wash,” “we,” “us”) collects, uses, and protects your information when you visit this page, join our text club, or use our services. This page is hosted for Cool Sudz Car Wash by Carwash Blitz, our customer-engagement platform.

• Contact information you give us — your name and mobile phone number when you join the text club, fill in one of our sign-up forms, or check in at the wash. Some forms also ask for optional details such as your email address, your birthday (month and day), your vehicle plate, or answers to short questions.
• Your consent record — when you opt in on a web form we store the date and time, the form or QR code you used, the exact consent wording you saw, your IP address and browser type, and any campaign tags in the link you followed, so we can show when and how you agreed.
• Messaging activity — whether messages we send are delivered, and replies you send us (including STOP/HELP keywords), so we can honor your preferences.
• Purchase and membership information — washes, memberships, and offers you use with us, so deals we send are relevant, and whether a membership payment went through, so we can tell you when it did not.
• Location, only if you allow it — some of our forms ask your browser for your location to measure which of our locations and promotions sign-ups come from. Your browser asks your permission first, and the form works the same if you say no.

We send recurring automated marketing texts (for example: wash specials and promotions) and account texts (for example: your welcome text, a code or reward you signed up for, and notices about a membership payment or the card on file) only to customers who have opted in — by checking the consent box on our text-club form or another of our sign-up forms or QR-code pages (the box is never pre-checked), at our check-in kiosk or at the lane, or by texting an opt-in keyword. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply.

Before we send you any marketing text, you get a text that tells you how to stop. If our program asks you to confirm by replying YES, we send you no marketing texts until you do.

We send marketing texts only between 8 AM and 9 PM your local time, with tighter limits where state law requires them. A text that responds to something you did — your welcome text, a confirmation of a form you sent, a code you asked for, a reply to your message, or our answer to HELP or STOP — can arrive at any time.

Opting out is instant and always available: reply STOP to any message (STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT and ARRET work too, and so do plain words like “please stop”). You can also opt out on our Contact & Messaging page, or by asking us by phone, email or in person. Reply HELP for help.

After you opt out we send one confirmation and then no texts of any kind, account notices included. To turn texts back on, reply START (or UNSTOP). We keep a record of your opt-in and opt-out choices so they are honored everywhere we message from.

Mobile opt-in information is never sold or shared with third parties or affiliates for promotional or marketing purposes. Your mobile information will not be sold or shared with third parties for promotional or marketing purposes. We share it with the service providers who deliver our messages on our behalf (our messaging platform and the carriers), who may use it solely to provide that service. The only exception: with your permission on a sign-up form, a hashed copy of your contact information may be shared with advertising partners to measure our ads; it is never used for texting and never sold.

Every text we send to a Canadian number carries a short “Stop2Stop” instruction and a link to our Contact & Messaging page, which gives our business name, mailing address and contact details, and a way to unsubscribe. Messages are sent on behalf of QUINCE GROUP CAPITAL LLC by Carwash Blitz LLC. You may withdraw your consent at any time by replying STOP to any message or by contacting us at the details on that page.

We keep your contact information and messaging preferences while you are a customer or subscriber, and your opt-out record afterward so we never message you again by mistake. You can ask us to delete your information at any time using the contact below.

Questions about this policy or your information? Contact Cool Sudz Car Wash at info@coolsudz.com or visit https://www.coolsudz.com/.